Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, use, maintenance, and disclosure of information by Target Zone ("we", "us", "our", or the "Institute"). This policy applies uniformly to:

• The official website located at https://cbsetargetzone.com and any associated subpages.
• The Target Zone Student Portal / Mobile App Android application available on mobile devices.
• The student management, enrollment, attendance, and coaching Customer Relationship Management (CRM) platform operated across both channels.

Both the website and the Android application are operated by the same educational institute and provide access to the same synchronized student management system. By registering with Target Zone, visiting our website, installing the Android application, or logging into your student dashboard, you acknowledge and agree to the practices outlined in this Privacy Policy.

2. Information We Collect

To fulfill our educational mission, maintain student academic progression, and deliver functional web and mobile services, we collect only information that is strictly relevant and necessary. We distinguish between:

1. Institutional Educational Records: Data entered, verified, and administered directly by Target Zone staff, such as student registration records, assigned batches, attendance logs, and internal assessment grades.
2. User-Provided Data: Details submitted by students or parents during inquiries, admissions, profile updates, or password changes.
3. Technical and Service Data: Information generated automatically to authenticate logins, secure the platform, deliver push notifications, and monitor system performance.

3. Information Provided by Students and the Coaching Institute

The platform contains student profile and enrollment data that is either submitted directly by students/parents or entered by authorized institute administrators upon admission:

• Student Identity Information: Full name, student roll/registration number, date of birth, gender, and student photograph (used for identity verification, student ID cards, or institutional achievement showcases with consent).
• Contact Information: Student mobile phone number, parent/guardian mobile number, residential address, and email address.
• Parent or Guardian Information: Parent/guardian full name, contact numbers, and emergency contact details.
• Academic & Course Enrollment: Enrolled course(s) (e.g., JEE, NEET, CBSE Board, Foundation), batch code, class schedule, target competitive examination, and previous school or academic background.
• Administrative & Fee Details: Fee package, installment schedules, receipt history, and payment status summaries (financial transactions are conducted offline or through secure payment mechanisms; we do not store sensitive payment card numbers on our servers).

4. Login and Authentication Information

To access personal dashboards via the website or Android mobile application, students use dedicated authentication credentials:

• Login Identifiers: Assigned student username, phone number, or student registration ID.
• Password Protection: Account passwords. For security, passwords are stored in our databases using one-way cryptographic hashing algorithms. We cannot view your raw password in plain text.
• Session Management: When you log in, our servers issue temporary encrypted session tokens or cookies to keep your session authenticated while you navigate your dashboard.
• User Responsibility: Users must protect their login credentials and refrain from sharing them. If you suspect unauthorized access to your account, notify Target Zone immediately to reset your credentials.

5. Attendance and Student Records

The primary purpose of the student dashboard on both the website and Android app is to provide students and parents with transparent visibility into academic progress:

• Attendance Records: Daily and lecture-wise attendance logs (present, absent, leave, or late status).
• Academic Performance: Internal test marks, All India Test Series (AITS) scores, subject breakdowns, percentile rankings, and mentor feedback.
• Administrative Notes: Homework assignments, batch timing changes, holiday circulars, and disciplinary notices.

6. Device, Technical Information, and Logs

When you access our platform via a web browser or the Android application, our servers automatically record basic technical data necessary for network communication, troubleshooting, and platform security:

• Network Identifiers: Internet Protocol (IP) address used to connect your device to the internet.
• Device & Software Metadata: Device model/manufacturer, Android operating system version, browser type and version, language preference, and app version.
• Diagnostic Logs: Date and time of server requests, HTTP status codes, error logs, and crash reports.

What We Do NOT Collect: We do not access your device GPS location, address book/contacts, camera or microphone (unless explicitly required for an intentional feature such as uploading a profile photo), text messages, photos, or storage files unrelated to the app.

7. Push Notifications (Android Application)

The Android application may request permission to send push notifications to your mobile device.

• Purpose of Notifications: Push notifications are used strictly for time-sensitive institutional matters, including emergency class cancellations, timetable modifications, upcoming test announcements, attendance alerts, exam score releases, and fee reminder notices.
• No Commercial Spam: We do not use push notifications to send third-party commercial advertisements.
• User Control: You can enable, disable, or customize notification permissions at any time via your device settings (under Settings → Apps → Target Zone Student Portal / Mobile App → Notifications). Please note that disabling notifications may cause you to miss urgent institutional announcements.

8. How Information Is Used

Target Zone uses collected information exclusively for lawful, legitimate educational and operational purposes:

• To authenticate student and administrative access to portal dashboards.
• To display personalized academic records, attendance history, and batch schedules.
• To enable faculty mentors to track student learning gaps and provide academic counseling.
• To notify students and parents regarding important coaching announcements, test dates, and fee schedules.
• To respond to inquiries, admission applications, and support requests.
• To diagnose technical errors, optimize app performance, and maintain system stability.
• To prevent fraud, account compromise, and unauthorized system access.
• To comply with statutory educational, administrative, and tax record-keeping requirements.

9. How Information Is Stored and Protected

We implement administrative, technical, and physical safeguards designed to protect personal and student records against unauthorized access, alteration, disclosure, or destruction:

• Encryption in Transit: All data transmitted between your web browser or mobile app and our servers is encrypted using Transport Layer Security (TLS / HTTPS).
• Password Hashing: User passwords are encrypted with strong cryptographic hashing techniques.
• Role-Based Access Control: Access to the admin dashboard and student records is strictly restricted to authorized coaching personnel based on their official duties.
• Server Security: Database servers are hosted in secure data centers protected by firewalls and access management protocols.

10. When Information May Be Shared

We strictly limit sharing of student and parent data. Personal information may be disclosed only under the following limited circumstances:

• Coaching Faculty & Staff: Teachers, academic coordinators, and administrative staff who need access to manage courses, mark attendance, conduct tests, and assist students.
• Parents and Legal Guardians: Student attendance, test results, performance reports, and administrative alerts are routinely shared with registered parents/guardians.
• Infrastructure Service Providers: Trusted third-party vendors who provide essential infrastructure (such as cloud web hosting, database storage, or push notification delivery) under strict confidentiality agreements solely to support system operation.
• Legal Requirements: When required by applicable law, judicial summons, court order, or official request by educational or governmental authorities, or when necessary to protect the rights, property, or safety of students, faculty, or the public.

11. Data Retention

We retain student and parent records for as long as the student remains actively enrolled in any coaching program at Target Zone.

Following program completion, graduation, or withdrawal, academic and financial records are retained for a reasonable institutional period as necessary to:

• Provide academic verification, recommendation letters, or past result records upon student request.
• Comply with tax, statutory, accounting, and educational dispute resolution requirements.
• Enforce agreements and protect legal rights. Technical server logs are periodically purged on an automated cycle.

12. Account & Data Deletion or Correction Requests

Students and parents have the right to request review, correction, or deletion of their personal information held in our digital systems:

• Correction Requests: If your contact number, address, spelling of name, or academic records are incorrect, you can request an update by visiting the institute administration office or emailing anishsinghbth098@gmail.com.
• Account Deactivation & Deletion: If you have completed your coaching program or discontinued enrollment and wish to deactivate your student dashboard account and remove associated digital credentials, you may submit a formal request via email or in person.
• Verification: To protect student confidentiality, we verify the identity of the requesting student or parent/guardian before processing account modifications or deletions.
• Exceptions: Certain institutional records (e.g., fee payment receipts, signed admission forms, and past official grade ledgers) may be retained in institute offline archives as required by legal, accounting, and regulatory mandates.

13. Children's and Minors' Data

As an educational coaching institute, our programs serve secondary and senior secondary school students, many of whom are under 18 years of age.

• Parental Involvement: Student admission and digital account provisioning are carried out with the knowledge, consent, and authorization of the student's parent or legal guardian.
• Parental Oversight: Parents and guardians are encouraged to actively monitor their ward's portal usage, attendance records, and academic progress.
• Inquiries Regarding Minors: If a parent or guardian believes that personal data for a minor has been incorrectly entered or registered without parental authorization, please contact us at anishsinghbth098@gmail.com so we can promptly review and take appropriate corrective action.

14. Cookies and Web Analytics

We use cookies and web tracking strictly for functional and operational needs:

• Essential Session Cookies: We use standard PHP session cookies (e.g., PHPSESSID) to maintain secure user login sessions across web pages and to guard against Cross-Site Request Forgery (CSRF). These cookies are temporary and expire when you close your browser or log out.
• Internal Page View Counts: Our website maintains aggregate internal counters (e.g., total visits to public blog posts or pages) to evaluate informational material. We do not track individual users across unrelated external websites.
• No Advertising Cookies: We do not use third-party behavioral advertising cookies, remarketing trackers, or cross-site profiling tools.
• Browser Controls: You may block or delete cookies through your web browser preferences; however, disabling essential session cookies will prevent login into the student dashboard.

15. Third-Party Services

Our website and Android app interact only with trusted technical services that are necessary to provide our core offerings:

• Web & Database Hosting: Secure web hosting infrastructure used to serve website files and manage our database securely.
• Android System Services: Standard Google Play and Android OS components that facilitate app installation, updates, and notification routing.
• External Links: Our website or app may contain links to external resources (such as educational YouTube lectures or social media pages). We are not responsible for the privacy practices or content of external third-party sites; we encourage you to review their respective privacy policies upon navigating to them.

16. Security Limitations and Reasonable Disclaimers

Target Zone is dedicated to delivering a secure, reliable educational portal. However, users acknowledge the following operational and technical realities:

• Technical Disruptions: Scheduled maintenance, telecommunications outages, server downtime, or mobile operating system updates may occasionally cause temporary service interruptions or delayed data synchronization.
• Data Entry Corrections: Academic and attendance records are manually maintained by staff or submitted by users. While errors are rare and corrected promptly upon notice, the online display is provided as an informational aid. In the event of a discrepancy, the signed, physical institutional registers of Target Zone shall take precedence.
• Third-Party Infrastructure Failures: We cannot be held liable for disruptions arising from third-party mobile carriers, internet service providers, or device hardware incompatibilities.
• Unforeseeable Cybersecurity Risks: Although reasonable security controls are actively maintained, no internet-connected platform can eliminate all risk of zero-day vulnerabilities or sophisticated cyber intrusions.

17. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect enhancements in our coaching programs, new features in our Android app, technical adjustments, or updates to legal and regulatory standards.

When changes are made, the revised policy will be posted on this page with an updated Effective Date at the top. We encourage students and parents to review this policy periodically. Continued use of our website or Android app after revisions have been posted indicates your acknowledgment of the updated policy.

18. Contact Information

If you have questions, feedback, or concerns regarding this Privacy Policy, wish to report an error in your student dashboard records, or wish to submit a data correction or account deactivation request, please contact our administrative team:

Written privacy and data correction inquiries are reviewed and answered by Target Zone administrative staff during regular institutional office hours.